Privacy Policy

1. Introduction

CarbonApps LLC ("Company," "we," "us," or "our") operates JournalistDB at journalistdb.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address
• Password (stored hashed, never in plaintext)
• Billing information (processed and stored by Stripe; we do not store full payment card details)

2.2 Usage Data

We automatically collect certain information when you use the Service, including:

• IP address, browser type, and device information
• Pages visited, search queries, and features used
• Export history and download records
• Referring website, access times, and session duration

2.3 Journalist Data

Our database contains publicly available information about journalists, including names, job titles, employer affiliations, professional email addresses, beats/topics covered, published article links, and professional locations. This information is collected from publicly available sources for the purpose of facilitating legitimate media outreach.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process subscription payments and manage your account
• Send transactional emails (account confirmation, password resets, billing receipts)
• Respond to your inquiries and provide customer support
• Monitor usage patterns and optimize the Service
• Detect, prevent, and address technical issues and abuse
• Comply with legal obligations

We do not sell your personal information to third parties. We do not send marketing emails unless you have opted in.

4. Data Sharing

We may share your information only in the following circumstances:

• Payment Processing: Stripe processes and stores your payment information under their own privacy policy
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of CarbonApps LLC, our users, or the public

5. Cookies and Tracking

We use essential cookies to maintain your login session and preferences. We may use analytics tools to understand how the Service is used. You can control cookie settings through your browser preferences.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data in transit
• Hashed password storage
• Access controls and authentication for administrative systems
• Regular security monitoring and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

Export history and usage logs may be retained in anonymized form for analytics purposes.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-Out: Opt out of non-essential communications

To exercise any of these rights, contact us at support@carbonapps.com.

9. Journalist Data Rights

If you are a journalist whose information appears in our database, you have the right to:

• Request access to the information we hold about you
• Request correction of inaccurate information
• Request removal of your profile from our database

To submit a request, email support@carbonapps.com with the subject "Data Request" and include your full name and the publication you are associated with. We will process requests within 30 days.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on the Service with a revised "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

CarbonApps LLC
Email: support@carbonapps.com