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PJ

Pete Jacques

Principal Analyst, CX Index, Forrester Research

Forrester Research

p***@forrester.com Upgrade
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Newton, United States

About

CX analyst/advisor and organizational psychologist helping firms succeed with the human elements of ...

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Recent Article

School’s In Session: Five Lessons Learned from The Forrester Wave™: Customer Experience Strategy Consulting Services, Q4 2024

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40 total articles published